Communicating & influencing others

Clear communication is vital in an organisation. Specific behaviours worked on in coaching clinics (one-on-one or a workshop) include ; How to keep your team fully informed, engaged and involved, establishing and building rapport with peers, passing on both bad and good news, ensuring communication is open, candid, timely and complete; developing and using verbal and writing skills i.e. attuned to recipients, cogent, uncluttered; listening effectively, encouraging information flow, being persuasive when required, and using technology (i.e. email/social media, etc) appropriately.